Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag a concern about a crypto casino we cover? This page explains how to reach the Top Bitcoin Casinos team and what happens once your message lands with us.
How to Get in Touch
Email is the best way to contact us. Send your message to [email protected] and a member of our team will read it personally — we don't rely on automated replies to stand in for a real answer.
To help us route your message correctly, tell us upfront what it's about: a review query, a correction, a partnership enquiry, or a responsible gambling concern. We aim to respond within two working days, though this can stretch a little during busier periods.
What You Can Contact Us About
- Review and ranking questions — If you want more detail on how a particular site scored on payout speed, coin support or licensing, ask us directly.
- Corrections and updates — Crypto casinos change their bonus terms, supported coins and licensing details often. If something you've read looks out of date, please tell us so we can check it.
- Content suggestions — If there's a crypto casino topic, coin, or comparison you'd like us to cover, such as our Best Non GamStop Casinos guide, let us know what would help.
- Partnership and editorial enquiries — Operators, affiliates or media contacts can reach out with a clear outline of what they're proposing.
- Responsible gambling concerns — If gambling has become a problem for you or someone close to you, please say so in your message. We will point you towards support resources, and you can also contact the National Problem Gambling Helpline on 1-800-GAMBLER at any time.
Why Contacting Us Matters for a Grey-Area Market
Crypto casinos serving US players operate offshore, typically licensed in jurisdictions like Curaçao or Anjouan rather than by any US regulator, and the legal status of playing at these sites varies by state and remains a grey area for most readers. Because this space moves fast — coins get added or dropped, bonus terms shift, states get added to restricted lists — reader feedback genuinely helps us keep our coverage accurate. If you've noticed a discrepancy between what we've published and what a site actually offers, we want to hear about it before other readers rely on the same information.
What Happens After You Send a Message
Every message is read by a real person on our team, not a bot. Depending on the nature of your enquiry, we may:
- Reply directly with an answer or clarification
- Update a review or comparison page if you've flagged an error
- Pass on responsible gambling resources if that's what you've asked about
- Follow up with further questions if we need more detail to help
We don't guarantee a specific outcome from any enquiry, but every message is taken seriously and reviewed properly.
A Note on What This Site Does and Doesn't Do
Top Bitcoin Casinos is an independent comparison site. Where our reviews recommend crypto casinos, this page and our editorial content may earn commission from some of the operators listed, but this never decides how a site is ranked. We can answer questions about how we assess sites, but we don't provide tax or legal advice — if you have questions about the legal status of crypto gambling in your state, or the tax treatment of gambling or crypto gains, please consult a qualified professional rather than relying on anything we publish here.
We also can't resolve individual account issues, deposits, withdrawals or disputes with any casino operator directly — those need to go to the operator's own support team, since we don't hold player funds or manage accounts on any site we review.
Before You Reach Out
A quick checklist that helps us help you faster:
- Include the name of the casino or page you're asking about
- Be specific about what looks wrong or unclear
- Let us know if your enquiry is time-sensitive, though please note we can't guarantee same-day replies
- If it's a responsible gambling concern, say so directly so we can prioritise it
All content on this site is intended for readers of legal gambling age in their jurisdiction — 18+ or 21+ depending on the site and applicable state rules. If gambling stops being fun, or you're worried about your own play or someone else's, the National Problem Gambling Helpline (1-800-GAMBLER) is available for confidential support. Note that offshore crypto casinos may not offer the same player protections or self-exclusion tools as state-regulated operators, so it's worth checking what's available directly with any site before you play.
Thank you for taking the time to read this far — we appreciate readers who help us stay accurate, and we look forward to hearing from you.